India’s GCC sector is set to see unprecedented growth in the next few years. Currently valued at approximately $64.6 billion, the sector is on track to achieve revenue between $99 billion and $105 billion by 2030. This growth is fueled by a steady Compound Annual Growth Rate (CAGR) of 9-10%, driven by the increasing role of these centers in managing critical global operations for Fortune 500 companies.

The expansion is not limited to just volume but also value; as companies across sectors— ranging from IT and finance to healthcare and retail—leverage India’s talent pool, they are also engaging in high-end R&D, cybersecurity, AI-driven solutions, and cloud computing capabilities. India’s role in managing these areas will only grow stronger, attracting new investments and boosting revenue.

The growth trajectory of India’s GCCs is particularly evident in the adoption and leadership of artificial intelligence (AI). As of today, Indian GCCs boast over 6,500 global roles in AI, with this figure expected to surge to over 30,000 by 2030. AI Centers of Excellence are flourishing across the country, with over 500 already established, allowing India to be a key player in global AI innovation. With the ambitious AI initiative of the Central Government – the Ministry of Electronics and Information Technology has set the tone for creating India a leader in the field of AI.

Additionally, Indian GCCs already employ over 120,000 AI professionals at present. These experts contribute not only to the domestic market but also to the broader, global tech ecosystem by delivering AI-driven innovation, solutions, and research. As a result, India’s GCCs are leading advancements in areas such as machine learning, natural language processing, and automation, positioning the country as a critical partner for global firms seeking to leverage the power of AI.

The talent pool supporting GCCs in India is growing rapidly, with headcounts projected to reach 2.5 to 2.8 million by 2030. As GCCs continue to expand into Tier-II and Tier-III cities, they are contributing significantly to local economies and fostering innovation in previously untapped regions. From fiscal year 2019 to 2024, these cities are expected to drive 60% of the revenue growth for GCCs. This shift toward Tier II and Tier III cities not only reflects the government’s focus on decentralizing growth but also demonstrates the vast pool of skilled talent across the country, ready to be harnessed by global companies.

Moreover, this talent expansion aligns with key global trends, as companies increasingly prioritize resilience, distributed workforce models, and the ability to scale quickly. India’s GCCs are set to be instrumental in offering these capabilities to global firms, further solidifying India’s position as the go-to destination for technological and operational excellence.

By 2030, India’s GCCs will have evolved into critical centers of global decision-making, innovation, and digital transformation. As more companies shift their key global roles to Indian GCCs, the country will play a pivotal role in managing R&D, AI-led transformations, and strategic initiatives that shape the future of global business.

With over 70% of Fortune 500 companies expected to expand their presence in India, the country’s GCCs are positioned to lead in areas like AI, cybersecurity, sustainability, and cloud computing. As businesses across the globe continue to rely on India’s advanced capabilities, the GCC landscape in the country will not only grow but will also redefine the role of emerging markets in the global tech ecosystem.

India's Global Capability Centres (GCCs) are at the forefront of innovation, driving critical business decisions and transforming global operations. Through leadership in AI, the shift toward Tier-II and Tier-III cities, and a rapidly expanding talent pool, India's GCCs are pushing the boundaries of what’s possible in technology and business strategy. As more companies shift key roles to these centers, India is becoming a vital hub for advanced capabilities and transformative solutions.

The expansion of India’s GCCs marks a pivotal moment for the global tech landscape. By 2030, these centers will play an indispensable role in fostering innovation, talent management, and strategic decision-making. With a robust and scalable infrastructure, India is set to lead the way in AI-driven transformations and digital advancements, offering a critical partnership to businesses worldwide.

Source: Nasscom-Zinnov "India GCC Landscape Report: The 5-Year Journey

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